The pillow's low profile shape was PERFECT. I just could not get over the smell. I tried to air it out for over 2 weeks. I washed the cover. I tried putting a dryer sheet in it. I had to return it. The company had wonderful customer service and let me return it. The smell is like a dentist's office, latex. I wish there were other pillows with the same shape without the latex.
I think I forgot to mention the perfect height? Yes, I have no neck problems that arise from sleeping on this pillow in all positions and the wholes in it, which I thought originally would bother me, has a nice airy feel to it that is just nice to lay onto.
Hope this helps.!The pillow is extremely comfortable and is a good quality product. The only downside to it is that it has a smell of rubber/latex which is kind of annoying. I has this pillow for over 3 months and it still has the smell.This pillow is NOT a foam memory pillow. It is made of natural foam latex, i.e. rubber, which provides support. It's kind of bouncy, or jiggly. I purchased it because I thought it might be the right size (half-height) and because it might support my jaw all around. I am allergic to down feathers, while larger pillows caused neck pain. I gave this pillow 5 stars because it is in fact soft and still provides the support I need and caused no neck pain. On the other hand, this pillow may not suit your needs because there is a latex odor which I didn't mind and which has diminished over time. If you need a soft half-height pillow that still provides solid support, then I highly recommend this pillow, though I deducted one star because I think it is a little pricey.YES there is a slight smell, that is easily tamed a tad by washing pillow case that surrounds it, and giving it a quick spray of perfume. The pillow was stiffer and heavier than I had imagined but once broken in the stiffness I found becomes perfect.
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