When it finally arrived I was surprised at how heavy it was! I'd seen some reviews for other products saying they realized their purchase wasn't going to be the quality they wanted based on it being so light. This left me hopeful about mine. When I opened the box I found the mattress pad as tightly wrapped up as it could be, and so tightly packed in the box, I had to actually tear open the box to get it out. I had a space cleared in the living room to open it up. I CAREFULLY cut the plastic off and spread it out. I found the pillow rolled up inside. (more about that later) Once I had it open it expanded extremely quickly. There was the expected foam odor, but it wasn't nearly as bad as some people had complained foam pads to smell. Once it was on the bed my husband and I couldn't wait to try it out! I knew I wanted to put a mattress pad on over top of it to help protect the foam from any punctures, rips or tears that could happen. I wanted to protect my investment. We slept on it without a mattress pad that night and adore it. The next day we put the pad on and noticed it made the feel of the foam much different, less squishy which was a bit disappointing, but was my own fault for getting one that was too thick, interfering with the feel of the foam. I recommend some kind of cover, but not one that's very padded.
As I said earlier, it was supposed to come with a pillow. I'm not sure I'd call what I got a pillow. It ended up being a travel sized bag of foam chunks. Extremely unimpressive. It was as if they'd taken the scraps from the foam cutting floor and shoved it in a pillow case...a very small pillow case. NOT worth the extra money. I have to say though, that when I contacted the seller they eventually sent me an actual contoured foam pillow. Thin, but leaps and bounds over the scraps bag.
Since I got the memory foam mattress pad, I've been able to cut down on my pain meds and am sleeping so much better. I often wake up HOURS after I've gone to bed in exactly the same position. Before the pad, tossing and turning was the norm. I'd also had a lot of trouble being woken up by my husband getting in and out of bed, or waking up when he changed positions. He has a habit of rolling over quite forcefully, but I don't feel him at all now. It's also helped him by making the dip in the mattress on his side less noticeable. It's great!
All in all, I totally love this product, it was absolutely worth the price to get a good night's sleep like the ones I'm getting now.
I absolutely recommend it!
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