First, 2 huge boxes arrived in extremely poor packaging conditions. The delivery man even told me that I could refuse delivery if I wanted to. But he did a quick inspection of the couch and thought everything was OK. So, started to take it out of the boxs and then realized EVERYTHING needed to be assembled (which was NOT noted in the description). Fortunatley no damaged parts. Assembly was OK. Literally, everything needed to be assembled. Screwing in the arms to frame, the frame to back of the couch, etc. It took a lot of work (HOURS of work, with 2 people). But in the end, it really is a nice couch. Not a "snuggle up" kind of couch simple, yet sophisticated!
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I didn't really expect a whole lot out this thing for the price. It's hard, ugly and not very sturdy. I don't worry that it will fall apart, but this is definitely one of those things you just kinda tuck into a dark corner of the basement for the kids to use. It will not have a long life span... well... perhaps it will because nobody wants to sit on it. Haha. Either way, it's plasticy vinyl trimmings look really cheap. The cushions are hard and have no squish. It's a very low couch, very light weight and the two pieces don't attach to each other, so it gets pushed around a lot. It's best to put it in a corner up against a wall (which I hate doing because I like the paint to stay on my walls not get rubbed off by a couch constantly being bounced off of it) that way it doesn't slide all around. I would definitely not recommend this thing unless you're on a super limited budget and plan to stick it in a crappy, college, basement, apartment or something.Read Best Reviews of ACME 00107 Madrid Sectional Sofa Set with 2-Pillow, Chocolate Finish Here
The product did come as pictured, but the process of getting it was stressful. I placed my order for the couch and a few days following the money was taken from my account, but I had not received any shipping information. I contacted the seller after a week and I was told that my package had shipped but the tracking number that I was given was invalid and showed my order to have been received when it hadn't. I waited a few more days and contacted the seller and they finally sent over the actual tracking number and I assumed my problems to be over. Seeing as the box was damaged, I had to drive 30 minutes out of my way to the UPS to decide whether I wanted to recieve it or send it back. I decided to take it as is seeing as I waited over two weeks for it, only to find that there were holes on the interior and the front panel was damaged. The assembling process was a challenge because it was taken apart improperly. I was overall relieved with finally receiving my couch but the customer service was very poor and the product did not arrive the way it was described. Order at your own risk.Want ACME 00107 Madrid Sectional Sofa Set with 2-Pillow, Chocolate Finish Discount?
dident receive sectional yet but ill tell you amazons customer service is great i originally purchased similar sectional and because of a mistake on their behalf they gave me this one for the same price now that is great customer support and i would be happy to buy all my future purchases from amazon thanks great customer support will post back once i receive sectional sure it will be a great product
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