I purchased the mattress, put it on top of my box springs, after about a week I started to sink into the middle, left negative feedback to the seller which he responded to , he ask me what I had it sitting on, I have it on box springs, box springs wont work. I got a couple 30 x80 inch pieces of plywood slid between mattress and box springs, that made all the difference in the world. you can't use just box springs, you will sink into the middle and have to pull your self out in the morning. seller was helpful in resolving problem. I am content with it now. it performs like it did when it was new. be sure to put a piece of plywood between box springs and mattress.
They arrived in 3 separate boxes about 2 weeks after I ordered them. The bed has 3 pieces, 2 of which are stiffer foam and the other is memory foam. The first thing I did was open them up to let them air out a bit. It took about a whole week to get the "crazy glue" foam smell out of the foam pieces.
After a week I put the pieces together and put my sheets on the bed. It's extremely comfortable but did take a few weeks to get used to. I sleep very well now. Since the bed is memory foam you will not disturb your partner if you go to the bathroom in the middle of the night.
The memory foam pillow that comes with this set is worthless. It's made out of the stiffer foam (not the memory foam) and it's very thin. It's been sitting in my closet since I got it. If you're in the market for a mattress and pillows, don't assume the pillow you get with this set will cut it.
I would highly recommend this product, especially for the price I paid for it ($163).We order the 3.3 Cloud9 Queen 3 Inch Visco Memory Foam Mattress Pad with the cover for protection. We absolutely love it. We're sleeping so much better. We had purchased a memory foam mattress at the store and paid a lot more for it than this one and it wasn't near the quality this one is. It also didn't hold up very well. This one is very comfortable. My wife has very bad arthritis and she actually got a full night's sleep on it. Which hasn't happened in a very long time. The foam warms up and your body sinks into and it's just like it says sleeping on a cloud. It also fits our queen mattress perfectly and it's a pillow top mattress. The cover fits nicely around our mattress and the top is a nice quality but the netting that fits around the mattress is a little flimsy so you might want to invest in a better one. That all being said it does have a smell so its best to let it air out but the smell goes away pretty quickly. And the twenty year warranty is a added bonus. All and all we are very happy with our purchase and would recommend it. Another great deal. Thank you. M.FosterI bought this last January 2012 and after about 10 months or so i noticed that there was a concave shape in the center, i am a light person only weighing 140 lbs so not sure why it could not retain its shape. in last few months of use i'd wake up with back pain and tiredness, the foam was becoming softer and the center was a huge uneven center, going back to a spring mattress with pillow top, dont waste your money on this crap, wish i couldve gave it 0 starsWe have had our mattress for about a year now. Ours came in 2 pieces (memory foam and foundation foam).
We disassembled our old innerspring mattress to re-use the top and side quilting that was in very good shape. This gave us a nice finished look (in fact, it looked like nothing had changed!). If you decide to do this, be careful removing the large staples. I did manage to cut myself, but not badly. Wear gloves. I used a utility knife and needle-nosed pliers. It will take a few hours that we think was worth it.
To get rid of possible dust mites we vacuumed thoroughly and set it out on the deck over night in freezing temps to kill any left. This was my wife's fantastic idea (if you live in the right climate). This just may become an annual event!
We immediately loved the mattress (we let it air out first as suggested by others). Re-using the old cover provided some isolation to prevent the sweating that many complain about with memory foam. After 9 months or so we noticed some center sagging.
While a bit disappointed, I realize the price I paid may reflect in the quality of materials used, so I decided to simply modify the mattress to compensate for the sag... We lifted the shell (old quilted cover), then lifted the memory foam. Then I placed 2 pieces of thin foam cut to the size of our torso (saved from the old mattress) in the proper position and reassembled. It worked great!
I hope this helps! I would recommend this to anyone. Just don't expect a $2000 or $3000 mattress for a mere few hundred. Work with it!
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