As mentioned in the video, I had to cut away about an inch of thickness to get a custom fit that does not push my neck too far forward. This was easy to accomplish by using a sharp kitchen knife.
The cover is a very soft terry cloth with a zipper to remove for cleaning and an elastic strap so you can attach it to a headrest if desired.
Very pleased with this purchase and highly recommended.My neck is shot, I've had 2 surgeries on it with 3 vertebrae fused. I bought this with the hope it would provide some relief and it deliverers. It cradles and supports my neck perfectly, as if it was custom made.

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