Monday, September 9, 2013

Pacific Coast ® Double Down Surround ® King Pillow Set - Featured in Many Ritz-Carlton ® Hotels (

Pacific Coast ® Double Down Surround ® King Pillow Set - Featured in Many Ritz-Carlton ® HotelsMy lung specialist instructed me to 'get rid of the down pillows'. I tried using hypo-allergenic non-down pillows that turned into bricks every night. Then decided to research a 'better down' used in combination with a really good pillowcase cover to further decrease the exposure to down, dander and dust mites.

Advertized as being the most popular pillow in high end hotels (such as the Ritz Carlton/Hilton) did not sway me. What did? I cruised Pacific Coast website and was thoroughly impressed with their manufacturing standards esp with the "hyperclean" down. I continued my research on JC Penney's/Amazon customer reviews and decided to give them a go.

It has been 3 weeks now and I have to admit they are the best down pillows I have ever purchased. My husband does not have allergies but was very reluctant to change his pillows. He really loves these pillows too. I purchased 4 king sized medium support pillow in a pillow. They are supportive for all sleeping positions and fluffing up to watch night time TV in the bedroom.

There has been a decrease in my nocturnal wheezing, coughing and sneezing thanks to these well manufactured pillows esp combined with a high end pillow dust cover.

The pillow dust covers came from Amazon: Aller Ease Deluxe Pillow Protector Cover with Dupont HMT, King. I highly recommend both products.

I am sure this is as close to spending a night in the Ritz that I will ever have.

Sweet Dreams!

I bought these in September 2010 and LOVED them. Now it is January 2011 and I do not like them! It is very simple: these pillows flatten out very quickly. My head now rests on my mattress because the pillow is so thin. If you don't mind having an ultra thin pillow after 3 months, then this is your pillow. For $150 one would think they have a bit more "sustainability" to them.

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This pillow fell flat within 1 week of use, and somehow felt a bit hard when it became flat. I have to use another flat pillow beneath it to get proper support, as well as flip the pillow regularly. I expected a pillow that my head would sink into with support and cushiony comfort after reading the description & the price paid; but this didnt happen. I've found both flat pillows together to be livable. Not worth the price.

Read Best Reviews of Pacific Coast ® Double Down Surround ® King Pillow Set - Featured in Many Ritz-Carlton ® Hotels ( Here

We have trouble sleeping and comfort plays a big part of it. I splurged and both these pillows and I'm very please at the quality. She loves the pillow and after a bit of time I have fallen on love with these pillows. Adjusting the pillow to meet you specific head angle is easy. The only fault would be a very very small crunchy noise from pillow. She has not noticed but I'm very particular.

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These pillows are just like any other ones -except more expensive, but the company's customer service is a complete joke. I bought a set of their pillows a couple years ago, and this year I decided to add a couple more. I called them to find out what my previous order had been so that I could buy exactly the same pillows. The new pillows arrived and I noticed that they were bigger than the previous ones, not fitting the high-end pillow cases that I had bought because they fit the previous set. I measured and it turned out that while I ordered both sets in 20 x 30 -and while they are both labeled 20 x 30, the previous pillows measured only 20 x 27, while the new ones measure 20 x 30. And that not even considering that the previous pillows had completely lost their fluff and bounce. I called customer service and they refused to accept any responsibility. Even though they advertise a five year warranty, I was told that after 30 days I could not claim anything anymore. I explained that if I receive a product that is labeled 20 x 30 inches I do not instantly whip out my measure tape to check whether their quality control did their job. A product that has the wrong measurements is the company's problem, not mine, and I do not see anything wrong in expecting the product to be exchanged. Unfortunately Pacific Coast does, meaning I'm stuck now with two differently sized, expensive pillow sets -one of the sets being too big for my pillow cases. Save your money and buy very nice pillows at a company that offers actual customer service such as Restoration Hardware, Pottery Barn, or even Ikea. I will go ahead and report this company to the FTC.

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