Advertized as being the most popular pillow in high end hotels (such as the Ritz Carlton/Hilton) did not sway me. What did? I cruised Pacific Coast website and was thoroughly impressed with their manufacturing standards esp with the "hyperclean" down. I continued my research on JC Penney's/Amazon customer reviews and decided to give them a go.
It has been 3 weeks now and I have to admit they are the best down pillows I have ever purchased. My husband does not have allergies but was very reluctant to change his pillows. He really loves these pillows too. I purchased 4 king sized medium support pillow in a pillow. They are supportive for all sleeping positions and fluffing up to watch night time TV in the bedroom.
There has been a decrease in my nocturnal wheezing, coughing and sneezing thanks to these well manufactured pillows esp combined with a high end pillow dust cover.
The pillow dust covers came from Amazon: Aller Ease Deluxe Pillow Protector Cover with Dupont HMT, King. I highly recommend both products.
I am sure this is as close to spending a night in the Ritz that I will ever have.
Sweet Dreams!I bought these in September 2010 and LOVED them. Now it is January 2011 and I do not like them! It is very simple: these pillows flatten out very quickly. My head now rests on my mattress because the pillow is so thin. If you don't mind having an ultra thin pillow after 3 months, then this is your pillow. For $150 one would think they have a bit more "sustainability" to them.This pillow fell flat within 1 week of use, and somehow felt a bit hard when it became flat. I have to use another flat pillow beneath it to get proper support, as well as flip the pillow regularly. I expected a pillow that my head would sink into with support and cushiony comfort after reading the description & the price paid; but this didnt happen. I've found both flat pillows together to be livable. Not worth the price.We have trouble sleeping and comfort plays a big part of it. I splurged and both these pillows and I'm very please at the quality. She loves the pillow and after a bit of time I have fallen on love with these pillows. Adjusting the pillow to meet you specific head angle is easy. The only fault would be a very very small crunchy noise from pillow. She has not noticed but I'm very particular.These pillows are just like any other ones -except more expensive, but the company's customer service is a complete joke. I bought a set of their pillows a couple years ago, and this year I decided to add a couple more. I called them to find out what my previous order had been so that I could buy exactly the same pillows. The new pillows arrived and I noticed that they were bigger than the previous ones, not fitting the high-end pillow cases that I had bought because they fit the previous set. I measured and it turned out that while I ordered both sets in 20 x 30 -and while they are both labeled 20 x 30, the previous pillows measured only 20 x 27, while the new ones measure 20 x 30. And that not even considering that the previous pillows had completely lost their fluff and bounce. I called customer service and they refused to accept any responsibility. Even though they advertise a five year warranty, I was told that after 30 days I could not claim anything anymore. I explained that if I receive a product that is labeled 20 x 30 inches I do not instantly whip out my measure tape to check whether their quality control did their job. A product that has the wrong measurements is the company's problem, not mine, and I do not see anything wrong in expecting the product to be exchanged. Unfortunately Pacific Coast does, meaning I'm stuck now with two differently sized, expensive pillow sets -one of the sets being too big for my pillow cases. Save your money and buy very nice pillows at a company that offers actual customer service such as Restoration Hardware, Pottery Barn, or even Ikea. I will go ahead and report this company to the FTC.


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