Coil Comfort Pillowtop Full Size Mattress and Box Spring Set

I bought the mattress set in April and I did have an issue with the curbside delivery and I posted a negative review, however I did not contact the seller to try to resolve the issue. There was also a hole in the box spring, but I chose to not contact the seller because I thought it would be too much of a hassle to try to return the product. Since then the box spring broke, which was probably caused by the damage from the shipping process and the hole that was in it at the time of delivery. Since then I have been in contact with the seller and they have been VERY easy to deal with. They issued me a partial refund so that I could get a new box spring. Dealing with the seller was very easy and the whole problem was resolved in less than 72 hours.

Now for the mattress, I really do enjoy it. It is comfortable and I find that I get a good nights sleep on it. I have a chronic pain condition and I have had 2 other mattresses in the past 1 1/2 years, this one has been the best. I also like that it is a 2 sided pillow top instead of a one sided pillow top. Should you start to get the dreaded mattress divet, you can just rotate and flip it and you are good to go. With the one sided pillow tops there isnt much you can do.

Overall I re-rated this company with a 4 because of their excellent customer service and the ease of resolving the issue that arised. I would have rated them a 5, but the box spring did break however it may have been damaged in the shipping process. I do have to note that the company did state that if a mattress is damaged in shipping, contact them within 48 hours and a new one will be on it's way! I wish I would have dealt directly with the company in the first place to resolve this issue. Once they were made aware of the problem they dealt with it quickly and easily.

I could not be any happier with this mattress! I've been using it for about a week with no issues. It's moderately firm as I hoped, if it's too firm for you then just get a mattress cover.

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I love this bed. It is so comfortable. And it sits high off the frame. I feel tall when I'm on it lol.

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