This set is ship in 2 boxes with headboard in one box and the 3 frames and slats in another. I agree with the other review that the shipper is not that great. They wouldn't even wait for me to check the content of the package and basically said they couldn't careless if the package was damage by them or if it even the right item that I ordered.
Anyway, this is not a review about the shipper, so here is my take on this Baxton Studio bed frame and headboard.
It was very easy for me to setup my set, because I set my up without using the middle bar and slats. Basically I set up a square box and put my old box spring inside it. I have an eastern king serta icomfort insight and it fit perfectly. The whole set is very low to the ground, which can be good for some and not others. I like it, because my Yorkie can jump up and down by itself. The material feels smooth and nice to touch. The headboard is not as soft as I would have like it to be. One bad thing about this set is that the 4 silver leg stand on each of the corner is bolted by one screw only. It feels pretty lose, but the weight will come down on it, I guess.
It looks and feels very good.
Strong and steady frame, but lose on the small leg stand.
My experience purchasing this product was a nightmare! Since this is a large item, it had to be delivered via a carrier who gave me a 4 hour time frame. At the end of the 4 hours, I called to check the status and they did not arrive until one hour later (What's the point of giving you a delivery window when you can't even meet it?) When the product arrived, I noticed that the packaging for this product was horrible! There were no cushions or protective coverings for the bed; the box was ripped open on one of the sides and had puncture marks all over. Although I did not even open the box, the back of the headboard had holes from the punctures and there were scratches on the side where the box was ripped open. Since this is a white bed, the black marks and scratches were unacceptable. To make matters worse, only the headboard was delivered; carton 2 of 2 (which should have contained the bed) was not shipped. Amazon gave me a choice of replacing the item or a refund. I was weary of going through the same experience given that the product was poorly packaged and arrived in such a damaged condition. Amazon has been great about giving me a prompt refund but the scheduling of the product pickup through the carrier has been just as horrible as the delivery. I called Amazon and the carrier twice to schedule pickup. After finally scheduling pickup almost 2 weeks after the refund, I was again given a 4 hour pickup window and of course the carrier did not arrive until 3.5 hours after the given time frame ended. Needless to say, I would not recommend purchasing this product whatsoever.
Buy Baxton Studio Bianca White Modern Bed with Tufted Headboard, King Now
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