The quality of this bed was immediately evident. The delivery men were in awe of the softness-and were literally petting the pillow top. We got the low profile box springs. The mattress sets high (even with the low-profile box-springs) at around 15" tall. The box springs are very classy looking in black (we have a king size so two box springs).
Unfortunately the first night, I did not like it. It felt too firm (Thank God we didn't get the ultra firm!). The saving grace was the pillow top that made it a little cushy. Waking up sore the first morning, I was praying that I'd adjust.
It's only been about a month now, but we think this is an awesome bed. I go to sleep and literally sleep like the dead. I don't hear my husband's alarm, or the dog or cats walking/jumping on the bed. I shut my eyes and when I reopen them it's morning. I think it's because there is no motion transfer, and also because I'm not shifting around to get comfortable. I'm "out cold" for 8 hours and wake up rested and pain free (our old bed had us both hobbling around stiff like we were decades older).
I have adjusted to the firmness and think it's quite comfortable now. Because of the individual springs the bed supports the back and neck in virtually any position, even propped up to read. The foams are "pre-broken-in" so (hopefully) there's less risk it will "sink in". The cooling gel keeps it from being hot. This bed really seems to have the best of everything.

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